Terms & Conditions
Last updated: February 22, 2026
1. Agreement to Terms
By accessing or using the website and services of Genetrix Ltd ("Company", "we", "our", or "us"), you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services.
2. Services
Genetrix Ltd provides technology consultancy, cybersecurity, quantum resilience implementation, software development, and related IT services. The specific terms for each service engagement will be detailed in separate service agreements or statements of work.
3. Intellectual Property
The content, features, and functionality of our website, including but not limited to text, graphics, logos, icons, images, and software, are owned by Genetrix Ltd and are protected by international copyright, trademark, and other intellectual property laws.
For bespoke software development services, intellectual property rights will be defined in the specific service agreement. Generally, custom-developed software becomes the property of the client upon full payment.
4. Confidentiality
We understand the sensitive nature of cybersecurity and IT consultancy services. All client information, system details, and business data shared with us will be treated as strictly confidential and will not be disclosed to third parties without explicit consent, except as required by law.
5. User Responsibilities
When using our website or services, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of any account credentials
- Not use our services for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with or disrupt our services or servers
6. Limitation of Liability
To the maximum extent permitted by law, Genetrix Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services or website.
7. Service Level Agreements
For managed services and cybersecurity-as-a-service engagements, specific service level agreements (SLAs) will be defined in the service contract. These SLAs will outline uptime guarantees, response times, and remedies for service failures.
8. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use our services will cease immediately.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. Continued use of our services after changes become effective constitutes acceptance of the new terms.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Genetrix Ltd
Email: legal@genetrix.com